Our commitment to deliver the best and most comprehensive patient care available to your pet is coupled with administrative staff available to assist you with understanding our policies and facilitating payment of your veterinary services. We cannot guarantee outcomes. Payment is due based on services rendered.
We occasionally use compounded medications when FDA approved formulations or ingredients have limited availability or become unavailable. Compounded medications have not undergone FDA testing to prove efficacy. By giving us permission to treat your pet, you've agreed and understand this and also give permission to dispense and/or prescribe compound medications to your pet.
It is our policy that payment is due in full at or near the time services are rendered and invoiced. Payment can be made with cash, check, Credit Card, Scratch Pay or Venmo.
Prescriptions
We utilize in house prescriptions or through Vetsource. Prescriptions filled elsewhere will have a $15 processing fee.
Accounts Past Due
In the event that an account becomes past due, we charge a monthly service fee of $10 minimum or 5% of the outstanding balance for balances older than 30 days, at 45 days past due, clients will be placed on URGENT CARE SERVICES ONLY status and any elective services must be veterinarian approved and paid in advance. At 60 days past due, accounts are subject to collections and/or legal proceedings as well as discontinuation of all services from Evermore Veterinary Clinic. It is the client's responsibility to pay the outstanding balance, late fees, interest charges, attorneys' fees, and court costs associated with collections and/or legal proceedings. Returned checks incur a $45 service charge added to the outstanding balance.
We believe that effective communication of fees and payment policy is vital to maintaining good working relationships. We encourage clients to ask for estimates of costs for all veterinary services prior to or at the time of the appointment. Costs do change due to supply chain and training requirements.
This payment & service policy allows us to minimize outstanding receivables, therefore allowing us to further invest in medical equipment, technology, and training to continue to provide state-of-the art care to the community. We appreciate your cooperation.
ScratchPay
ScratchPay offers a variety of credit options specifically for veterinary expenses. We urge clients to apply, regardless of credit score, to help ease potential financial burden. Apply at www.scratchpay.com
I authorize Evermore Services for Pets to provide veterinary care to my pets. I understand that should I fail to provide valid credit card information veterinary staff may not be able to perform routine or emergency services on my pet(s) and I may be required to make alternative arrangements. I am the account holder or an authorized user of the credit card. I agree to pay all costs and fees incurred with collection of debt. I have read, understand and agree to the terms of the Evermore Veterinary Clinic payment and service agreement and this authorization form.
We Look Forward to Caring for your Pet(s)!
